FAQs

We accept all major credit cards as well as Shop Pay, Apple Pay and Google Pay.

We offer a 30-day return policy for unused, resellable, or defective items, provided they are returned in their original packaging with all tags intact. You can begin a return and read our full return and refund policy here.

Please contact us at service @tunerstore.com immediately for any changes.

We're sorry you are having trouble redeeming your HP Tuner Credits. Please fill out our contact form or chat with us directly for help. Please make sure to include your order number and unit serial number (S/N).

The Tuner Store is operated by a small crew, and these options allow us to continue serving customers with incredible speed. We will reach back out as fast as possible!

Most in-stock items ship the same or next business day, while out-of-stock or built-to-order items ship as soon as available, with lead times noted on the product page. Shipping is free on all orders, high-value orders may require signature delivery to the verified billing address.

We are a US based company and almost all of our products are shipped from our warehouses in Alabama, Kentucky or Utah for fast and reliable delivery.